Privacy Policy

RapidTopUp Solutions Inc. is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your information through our mobile prepaid recharge platforms, digital top-up services, carrier billing integration, and API solutions for mobile operators.

Information We Collect

We collect personal and technical information to provide and improve our services safely and effectively. This includes:

• Account details such as name, contact number, and email when you register or interact with our platform.
• Transaction and payment information related to top-ups and carrier billing.
• Device and usage data automatically collected through cookies and analytics tools for performance and security monitoring.

How We Use Your Information

Your information is used to provide, maintain, and enhance our services, ensure security, and communicate important updates. Specific uses include:

• Processing mobile prepaid recharges and carrier billing transactions.
• Managing your account and delivering customer support.
• Improving system functionality and security measures.
• Complying with legal obligations and regulatory requirements.

Legal Basis for Processing

We process personal data in accordance with applicable data protection laws including the GDPR. Our legal grounds for processing include:

• Performance of a contract or to take steps at your request prior to entering into a contract.
• Compliance with legal obligations.
• Our legitimate interests in operating and improving the service, provided these do not override your rights.
• Where you have given clear consent for specific processing activities.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

• Trusted mobile operators and payment processors to complete transactions.
• Service providers who assist in operating and securing our platform under confidentiality agreements.
• Law enforcement or regulatory authorities when required by law or to protect rights and safety.

Data Security and Retention

We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Your personal information is retained only as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

Your Rights

Under data protection laws, you have the right to:

• Access and receive a copy of your personal data.
• Request correction or deletion of inaccurate or incomplete data.
• Object to or restrict processing of your data in certain circumstances.
• Request data portability where applicable.

To exercise any of these rights, please send a written request to our physical address below.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance your experience, analyze usage, and support security. You may control cookie preferences through your browser settings.

Children’s Privacy

Our services are not directed to individuals under 16 years old. We do not knowingly collect personal data from children without parental consent.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly for any updates.

Contact Information

For questions, concerns, or to exercise your data protection rights, please contact us at: